Return Policy

Timeframe: Returns are accepted within 5 days of delivery.

Condition: Items must be unused and in the same condition as received. Products must also be in their original packaging.

Non-Returnable Products:

  • Products purchased using coupon codes or during sale events are non-refundable and cannot be returned.

  • Customized products are final sale and cannot be returned or exchanged.

Return Refusals: We reserve the right to decline returns if items appear used, damaged, or not in original packaging (unless they arrived damaged).

COD Fees: COD fees will not be refunded.

Customized Products

  • All customized or personalized products (including screen printing, digital printing, engraving, monogramming, color/size modifications, or special requests) are considered final sale.

  • No returns, exchanges, or refunds will be accepted for customized products under any circumstances.

  • Please ensure all details for customization are carefully reviewed and confirmed before placing your order, as mistakes or changes cannot be reversed.

  • This policy ensures that your unique, personalized product remains exclusively yours.

Wrong or Damaged Products

  • In the rare event that you receive a wrong or damaged item, please contact our Customer Care Team within 48 hours of delivery.

Return Charges and Refunds

  • Return Charges: Return charges may apply.

  • Refund Method: Refunds will be processed via bank transfer or online store credit.

Return Process

  • Initiation: Contact our Customer Care Department at +91-7045698257 or email customercare@harissonsbags.com to initiate a return/exchange.

  • Reverse Pickup: Ship the product to the following address once your return/exchange is approved:

    Unit No 210  2nd Floor, Bldg No.E-09 Parasnath Complex, Owali, Mankali Rd
    (Dapoda Rd), Bhiwandi, Thane - 421302

  • Packaging: Ensure items are packaged as received.

  • Refund Method: Refunds are via bank transfer or online store credit.

Order Cancellation

Orders cannot be canceled at the pre-dispatch stage.