Return Policy
Timeframe: Returns are accepted within 5 days of delivery.
Condition: Items must be unused and in the same condition as received. Products must also be in their original packaging.
Non-Returnable Products:
- Products purchased using coupon codes offering up to 20% discount are eligible for return or exchange, subject to the return conditions mentioned above. Products purchased using coupon codes offering more than 20% discount, or during sale events exceeding 20% off, are non-returnable and non-exchangeable.
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Customized products are final sale and cannot be returned or exchanged.
Return Refusals: We reserve the right to decline returns if items appear used, damaged, or not in original packaging (unless they arrived damaged).
COD Fees: COD fees will not be refunded.
Customized Products
- All customized or personalized products (including screen printing, digital printing, engraving, monogramming, color/size modifications, or special requests) are considered final sale.
- No returns, exchanges, or refunds will be accepted for customized products under any circumstances.
- Please ensure all details for customization are carefully reviewed and confirmed before placing your order, as mistakes or changes cannot be reversed.
- This policy ensures that your unique, personalized product remains exclusively yours.
Wrong or Damaged Products
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In the rare event that you receive a wrong or damaged item, please contact our Customer Care Team within 48 hours of delivery.
Return Charges and Refunds
- Return Charges: Return charges may apply.
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Refund Method: Refunds will be processed via bank transfer or online store credit.
Return Process
- Initiation: Contact our Customer Care Department at +91-7045698257 or email customercare@harissonsbags.com to initiate a return/exchange.
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Reverse Pickup: Ship the product to the following address once your return/exchange is approved:
Unit No 210 2nd Floor, Bldg No.E-09 Parasnath Complex, Owali, Mankali Rd
(Dapoda Rd), Bhiwandi, Thane - 421302 - Packaging: Ensure items are packaged as received.
- Refund Method: Refunds are via bank transfer or online store credit.
Order Cancellation
Orders cannot be canceled at the pre-dispatch stage.
