Warranty Terms and Conditions

All Harissons products are warranted to be free of defects in materials and workmanship for a period of one year from date of original retail (online or offline) purchase.

Harissons will repair or replace the product, or part thereof, found upon inspection by Harissons to be defective, provided the defective part or product is returned to Harissons, freight prepaid, with proof of purchase (Warranty Card stamped by dealer / Invoice or Receipt / Order Number). This warranty applies to the original purchaser only and is non-transferable.

Please Note:This warranty is not valid for:

  1. Damage resulting from accidents, mishandling, negligence, unauthorized repair, tampering, loss of components or accessories, normal wear and tear, exposure to extreme heat and temperature, solvents, and acids
  2. Powder coating, gold plating, wood finish on locks, frames, channels and all other metallic surfaces
  3. Damages from mishandling and abuse in transit (if such abuse occurs, you must immediately file a claim with the carrier before leaving the transport terminal) and
  4. Damage to the leather trimmings


We undertake to repair/replace the defective piece within a reasonable period of time and our decisions as to the nature of the defects and applicability of this warranty is final.

Our liability for damages is restricted to repair/replacement of the defective/damaged piece or refund of cost paid for the said piece only

The luggage unit must be delivered at your cost to our service center located at the following address:

174 L.T. Marg,
1st Floor Hira Building,
Opposite Police Commissioner's Office
Mumbai – 400002

In the interest of product upgradation, we may change our product and may therefore not be able to provide a replacement of your unit

Any dispute arising out of the purchases, use or warranty is subject to exclusive jurisdiction of court in Mumbai only

This warranty excludes every condition/warranty liability not expressly set out herein

All locks and security mechanism fitted on the luggage are only dealing devices and can't prevent theft of the contents and luggage.